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Accessibility Statement

Accessibility Statement
HelixOneGlobal
Last updated: [17 February 2026]

1. Commitment to Accessibility

HelixOneGlobal is committed to ensuring that our websites, digital services, products, and online experiences are accessible to the widest possible audience, including people with disabilities and those who rely on assistive technologies.

We recognise accessibility as an important part of providing inclusive services and aim to ensure that all users are able to access information, engage with our content, and interact with our platforms in a manner that respects dignity, independence, and equality of opportunity.

We are committed to making reasonable efforts to identify, prevent, and remove barriers to accessibility and to continually improve the usability of our digital environment.

2. Scope of This Statement

This statement applies to digital properties operated by HelixOneGlobal, including but not limited to:

  • www.helixoneglobal.com

  • www.cantorinworld.com

  • Future Skills College platforms and associated learning environments

  • Online stores, digital products, and customer portals

  • Related subdomains, landing pages, and digital content

Where separate accessibility statements are published for specific services or platforms, those statements may supplement this document.

3. Accessibility Standards and Legal Framework

We aim to align our digital content with recognised accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably practicable

  • Principles of inclusive design and usability

  • Relevant provisions of the UK Equality Act 2010 relating to reasonable adjustments

  • Applicable consumer protection and digital accessibility expectations

We recognise that accessibility is an ongoing process and that full compliance may not always be immediately achievable across all areas, particularly where third-party technologies are involved.

4. Measures to Support Accessibility

HelixOneGlobal seeks to implement the following measures:

  • Designing websites with clear navigation, logical structure, and consistent layouts

  • Providing alternative text or descriptive information for images where appropriate

  • Maintaining readable font sizes and colour contrast

  • Supporting keyboard navigation where technically feasible

  • Using plain language where possible to improve comprehension

  • Testing functionality across devices and browsers

  • Considering accessibility during procurement, design, and content development

  • Reviewing user feedback to identify areas for improvement

Accessibility considerations are incorporated into ongoing updates and enhancements.

5. Third-Party Platforms, Tools, and Integrations

Certain aspects of our services rely on third-party providers, including but not limited to:

  • E-commerce and fulfilment platforms (including print-on-demand providers such as Printify or similar services)

  • Payment processors

  • Hosting and content management systems

  • Learning management systems

  • Embedded media or analytics tools

  • Customer support software

While we aim to work with providers that prioritise accessibility, HelixOneGlobal does not control the accessibility of third-party systems and cannot guarantee their compliance. Where accessibility barriers arise from third-party services, we will seek reasonable alternatives or provide assistance where possible.

6. Known Limitations

Despite our efforts, some areas of our digital content may not yet fully meet accessibility expectations. Examples may include:

  • Legacy content or archived materials

  • Downloadable documents created prior to accessibility reviews

  • User-generated or third-party content

  • Interactive features dependent on external tools

  • Creative or multimedia content requiring further optimisation

We are committed to addressing known limitations progressively as part of our continuous improvement approach.

7. Reasonable Adjustments

In line with our obligations under applicable law, including the Equality Act 2010, HelixOneGlobal will consider reasonable requests for adjustments to enable access to our services.

Where appropriate, we may provide:

  • Information in alternative formats

  • Assistance with accessing content or completing transactions

  • Clarification or support via email or other communication channels

Requests will be considered on a case-by-case basis.

8. Feedback and Contact

We welcome feedback on the accessibility of our websites and services and encourage users to notify us of any barriers encountered.

If you experience difficulty accessing any part of our digital environment or require assistance, please contact:

Email: info@helixoneglobal.com

Please include details of the issue encountered, the page or service involved, and any assistive technology used where possible. We will make reasonable efforts to respond and assist in a timely manner.

9. Continuous Improvement

Accessibility is an ongoing priority. HelixOneGlobal is committed to monitoring developments in accessibility standards, reviewing our digital properties, and implementing improvements where feasible.

We may update this statement periodically to reflect changes in our practices, technologies, or legal obligations.

10. Limitations of Liability

While we strive to provide accessible services, we cannot guarantee that all content will be accessible at all times or in every circumstance. To the extent permitted by law, HelixOneGlobal disclaims liability for temporary accessibility limitations arising from technical issues, third-party services, or factors outside our reasonable control.

Nothing in this statement limits any rights available under applicable law.

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